TERMS AND CONDITIONS OF USE

234k Terms and Conditions – Platform Usage Rules

Before using 234k, please take a moment to read the rules that govern your relationship with the platform. Everything here is written clearly and straightforwardly.

Last updated: January 2026

The essentials before you get started

Six things every 234k user needs to know about the platform's rules.

One account per CPF

Each user may hold only one account at 234k, linked to their CPF. Duplicate accounts may be closed and balances suspended. Registration is only permitted for individuals aged 18 or over who are residents of Brazil.

Pix as the primary method

Deposits and withdrawals are processed primarily via Pix. Withdrawals are made exclusively to a bank account or Pix key held by the same CPF registered with 234k — no exceptions, for security reasons.

Bonus with a defined rollover

Every bonus at 234k comes with a rollover clearly stated before activation. The welcome bonus rollover is 10x. The VIP cashback rollover ranges from 1x to 3x, depending on your level. No surprises after you accept.

Security & Verification

234k may request identity documents (national ID or driver's license) for verification on withdrawals above R$ 5,000.00 or in situations where fraud is suspected. Verification is a one-time process and protects both the user and the platform.

Responsible gambling is mandatory

234k offers responsible gambling tools — deposit limits, breaks, and self-exclusion — and reserves the right to impose restrictions on accounts showing signs of compulsive behavior, in line with industry guidelines in Brazil.

Terms updated periodically

234k may update these Terms and Conditions at any time. Whenever significant changes are made, users will be notified by email or via a notice in their account dashboard at least 7 days in advance.

1

Acceptance of Terms

By creating an account, accessing, or using the platform 234k — available at 234k.best — you declare that you have read, understood, and fully agree to these Terms and Conditions of Use, as well as our Privacy Policy and any other policies published on the platform. If you do not agree with any part of these terms, you should not use 234k's services.

These Terms constitute a legally binding agreement between you (hereinafter "User") and 234k (hereinafter "Platform" or "234k"). By clicking "Sign Up" or "Create Account", you expressly and knowingly agree to all the conditions described herein.

Continued use of the platform after updates to the Terms and Conditions are published constitutes acceptance of the new provisions. 234k will notify users of material changes at least 7 days in advance.

2

Eligibility and Registration

To use the services of 234k, the user must meet all of the following requirements:

  • Be at least 18 (eighteen) years of age complete;
  • Be an individual residing in Brazil with a Valid CPF;
  • Not be an employee, immediate family member of an employee, or service provider of 234k;
  • Not be under an active self-exclusion on the platform;
  • Have the legal capacity to enter into contracts under applicable Brazilian law.

At the time of registration, the User must provide accurate, complete, and up-to-date information, including full name, date of birth, CPF, email address, and mobile number. Providing false or incomplete information may result in immediate account closure and the withholding of balances until the matter is resolved.

Each user may hold only one active account at 234k. Duplicate accounts detected by the system will be merged or closed, and any bonus obtained through multiple registrations will be cancelled. Real money balances that were duly deposited will be returned upon identity verification.

3

Your 234k Account

The User is solely responsible for keeping their login credentials — email and password — confidential and for all activity carried out on the account. 234k strongly recommends using a unique password and enabling two-factor authentication (2FA), available in the account security settings.

If you suspect unauthorized access to your account, notify 234k immediately via live chat or at contato@234k.best. 234k is not liable for losses resulting from third-party misuse of your login credentials when the User has failed to take adequate steps to protect them.

234k reserves the right to request identity verification at any time, including an official photo ID (RG or CNH), proof of address, and banking documentation confirming ownership of the payment account used. This request may arise in situations of:

  • First withdrawal or withdrawals above R$ 5,000.00;
  • Suspected fraudulent activity or money laundering;
  • Compliance with regulatory obligations;
  • Request to activate or change a payment method.
4

Deposits & Withdrawals

234k accepts the following deposit and withdrawal methods, exclusively for Brazilian bank accounts and digital wallets:

  • Pix — deposits in under 30 seconds; withdrawals in under 5 minutes, 24 hours a day, 7 days a week;
  • Boleto bancário — deposit cleared in 1 to 3 business days; available at all banks and lottery outlets;
  • Credit and debit card (Visa and Mastercard) — deposit processed in up to 10 minutes;
  • PicPay — instant deposit;
  • Mercado Pago — instant deposit;
  • TED Bank Transfer — deposits within 2 hours (business days, 6 AM–5 PM); supported banks include Nubank, Itaú, Bradesco, and Banco do Brasil.

The minimum deposit is R$ 10.00 via Pix and R$ 20.00 for all other methods. The minimum withdrawal is R$ 20.00 via Pix. 234k charges no fees on withdrawals — the full amount requested is credited directly to the User's destination account.

All withdrawals are processed exclusively to accounts whose holder shares the same CPF registered to the 234k account. Withdrawal requests to third-party accounts are not permitted, regardless of the reason. This measure exists to protect Users against fraud and to ensure compliance with Banco Central do Brasil regulations.

Bonus balance cannot be withdrawn directly. Only real-money balance deposited and winnings earned after meeting the applicable bonus rollover requirement may be requested for withdrawal.

5

Betting and Game Rules

When placing a bet on 234k, the User confirms they understand the rules of the chosen market and accept the outcome calculated by the platform's system based on the odds and conditions in effect at the time the bet was confirmed.

234k offers betting across a wide range of sports, including football (Brasileirão Série A, Copa do Brasil, Libertadores, and international competitions), basketball (NBB, NBA), volleyball, MMA and UFC, e-sports, tennis, Formula 1, and more. The specific rules for each betting market are described on the platform's help pages.

Confirmed bets cannot be canceled by the User, except in cases expressly provided for under 234k's rules (such as cashout, where available). 234k reserves the right to:

  • Void bets in cases of obvious odds errors (clear typographical or technical errors);
  • Suspend markets during live events when there is instability in the data feed;
  • Cancel bets related to events suspected of match-fixing;
  • Cap the maximum stake per market in accordance with the platform's risk management policy.

If a bet is voided, the wagered amount is returned in full to the User's balance. 234k is not liable for betting decisions made based on incorrect information obtained outside the official platform.

6

Bonuses and Promotions

234k periodically offers bonuses and promotions for new and active users. Accepting any bonus constitutes agreement with the specific terms of that offer, including the rollover (wagering requirement), validity period, and eligible bet types.

Welcome Bonus: the 100% bonus up to R$ 1,500.00 is automatically credited on the first deposit. The rollover requirement is 10x the bonus amount on bets with minimum odds of 1.50. The deadline to complete the rollover is 30 calendar days from the date the bonus is credited. Live betting, pre-match betting, slots, and live casino all count toward the rollover.

General rules applicable to all 234k bonuses:

  • A user cannot hold two bonuses of the same type at the same time;
  • Bonus balance cannot be withdrawn before the rollover has been fully met;
  • Bets placed with bonus balance that are canceled or voided do not count toward the rollover;
  • 234k reserves the right to cancel bonuses where promotion abuse is suspected;
  • If the User requests a withdrawal of real balance before completing the rollover, any remaining bonus balance is forfeited — the real money remains protected.

The VIP Program cashback carries a reduced rollover of 1x to 3x depending on the tier — well below the market standard. See full details on the VIP Program page.

7

VIP Program

The 234k VIP Program 234k is free and opt-in automatically. It is open to all registered users with an account in good standing. VIP level is determined by the volume of bets placed using real-money balance in the previous month, updated on the first day of each month.

The program's five tiers — Bronze, Silver, Gold, Platinum, and Diamond — each carry distinct requirements and benefits, including weekly cashback percentages, cashback rollover, access to a personal account manager, higher withdrawal limits, and invitations to in-person events in Brazil. Full details for each tier are available on the VIP Program page.

234k reserves the right to change the criteria and benefits of the VIP Program with at least 7 days' prior notice to users. Bets placed with bonus balance do not count toward VIP volume.

8

Prohibited Conduct

Any conduct that compromises the integrity of the 234k platform, other users, or the rules of play is strictly prohibited. The following behaviors will result in immediate account suspension and possible withholding of balances:

  • Creating multiple accounts to obtain duplicate bonuses or gain an unfair advantage;
  • Use of bots, automated scripts, or artificially coordinated betting systems;
  • Match-fixing or agreements with other users to ensure a predictable outcome;
  • Money laundering or using the platform for any unlawful financial activity;
  • Providing false information during registration or verification processes;
  • Intentional exploitation of odds errors or technical platform failures;
  • Any form of fraud, abusive chargebacks, or improper payment reversals.

234k uses automated systems to detect suspicious behavior and may request clarification from the User before taking any action. In proven cases of fraud, 234k reserves the right to retain the account's full balance and report the matter to the relevant authorities as required by Brazilian law.

9

Account Closure

Users may request voluntary account closure at 234k at any time via live chat or email at contato@234k.best. After closure, any available real money balance will be returned via Pix to the registered key within up to 5 business days, provided there are no pending verification or investigation matters.

234k may unilaterally close or suspend an account in the following cases:

  • Breach of any clause of these Terms and Conditions;
  • Substantiated suspicion of fraud, bonus abuse, or unlawful activity;
  • Failure to complete an identity verification request within the established deadline;
  • Inactivity exceeding 24 months with no real balance movement;
  • Order by a competent authority or regulatory requirement.

If 234k closes an account due to a terms violation, any bonus balance is automatically forfeited. The real-money balance will be reviewed and may be withheld during the investigation period, then returned upon completion if no serious breach is confirmed.

10

Responsible Gambling

The 234k believes betting should be a form of entertainment, not a source of income or a solution to financial problems. That's why the platform provides a set of responsible gambling tools accessible directly from the account dashboard, with no need to contact support:

  • Deposit limits: set a maximum daily, weekly, or monthly deposit limit;
  • Temporary breaks: lock account access for periods of 24 hours, 7 days, or 30 days;
  • Self-Exclusion: request a permanent account block for a minimum of 6 months;
  • Real-time: the system displays session time alerts at configurable intervals.

If you or someone you know is showing signs of problem gambling, 234k recommends reaching out to CVV (Centro de Valorização da Vida) by calling 188 or through Jogadores Anônimos Brasil. Self-exclusion at 234k is processed within 24 hours of the request and cannot be reversed before the minimum chosen period.

234k reserves the right to proactively apply limits or restrictions to accounts displaying behavioral patterns that indicate a risk of compulsive gambling, even without a request from the user.

11

Privacy and LGPD

The 234k handles its users' personal data in compliance with the General Data Protection Law (LGPD – Law No. 13.709/2018). Information collected during registration and platform use is used exclusively to:

  • Operate, verify, and manage the User's account;
  • Process deposits, withdrawals, and financial transactions;
  • Personalize the User's experience on the platform;
  • Send communications about bonuses, promotions, and relevant updates;
  • Comply with applicable legal and regulatory obligations.

User data is never sold or shared with third parties for commercial purposes. Sharing with partners occurs exclusively when necessary to process payments (gateways certified by the Banco Central do Brasil) or to comply with legal obligations. For full details on how your data is collected, used, and protected, visit our Privacy Policy.

12

Limitation of Liability

The 234k provides the platform "as is" and does not guarantee uninterrupted service availability. Outages may occur due to scheduled maintenance, third-party technical failures (such as instability in the Banco Central's Pix system), force majeure events, or circumstances beyond 234k's reasonable control.

234k is not liable for:

  • Betting decisions made by the User and their financial outcomes;
  • Losses resulting from unauthorized account access due to the User's own negligence;
  • Delays in deposits or withdrawals caused by failures in third-party systems (banks, payment processors);
  • Temporary service interruptions communicated in advance;
  • Content on third-party websites that may be linked by the platform.

Under no circumstances shall 234k's total liability to a User exceed the amount of the real money balance available in that User's account at the time of the event giving rise to the claim.

13

Changes to Terms

The 234k may periodically review and update these Terms and Conditions to reflect changes in Brazilian legislation, industry practices, or platform features. Any material change will be communicated to the User via their registered email and a prominent notice on the account dashboard with at least 7 (seven) calendar days' notice to the effective date.

If a User disagrees with the changes, they may request account closure within the notice period, with no penalty, and will receive any available real-money balance via Pix. Continued use of the platform after the new conditions take effect constitutes tacit acceptance of the changes.

14

Governing Law and Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with the laws of the Federative Republic of Brazil, in particular the Brazilian Civil Code, the Consumer Protection Code (Law No. 8,078/1990), and the General Data Protection Law (Law No. 13,709/2018).

Any disputes arising from these Terms or the use of the 234k platform shall be resolved in the courts of the city of São Paulo, State of São Paulo, with express waiver of any other jurisdiction, however privileged, except where Brazilian consumer protection law establishes a different venue in the User's favor.

Before pursuing legal action, users are encouraged to seek a direct resolution with the 234k support team via live chat or at contato@234k.best, where most issues are resolved within 24 hours.

15

Contact

For questions, complaints, or requests related to these Terms and Conditions or the use of the platform 234k, please reach out through the channels below:

  • Live chat: available on the 234k website and app, 24 hours a day, 7 days a week;
  • Email: contato@234k.best — responses within 24 business hours;
  • Frequently asked questions: visit the page Frequently Asked Questions for quick answers to the most common questions.

To exercise your rights under the LGPD — such as access, correction, portability, or deletion of your personal data — contact us at the email above with the subject line "LGPD Rights" along with your full name and registered CPF.

Related documents
Other policies that are part of your relationship with 234k

Understanding 234k's Terms and Conditions in Practice

Nobody enjoys reading lengthy documents packed with legal jargon before they can use a platform. We get that. That's why 234k chose to write these Terms and Conditions in plain language that anyone can understand, without sacrificing the necessary legal precision. The goal is for you to know exactly what to expect from the platform and what the platform expects from you — no surprises down the line.

The most important day-to-day rules are straightforward: one account per CPF, deposits and withdrawals only to accounts in your name, bonus rollovers clearly defined before you accept any offer, and an identity verification process triggered only in specific situations — never at random or to create unnecessary barriers to withdrawals.

The single-account rule is perhaps the most important one to understand. When 234k detects multiple accounts linked to the same CPF, IP address, or payment details, the system interprets this as an attempt to abuse bonuses — a practice that harms all honest users on the platform. The policy is clear: one account per person, and any bonus obtained through duplicate registrations is automatically cancelled.

Regarding withdrawals, the requirement that the destination account share the same CPF as the 234k account holder exists for a very concrete reason: to protect you. If someone gained unauthorized access to your account, they would not be able to transfer your funds to a third-party account. This security layer is especially important given the growing reality of digital financial fraud in Brazil.

On the topic of bonuses, the 10x rollover on the welcome bonus may seem high at first glance, but it's worth putting it in perspective: if you receive BRL 500.00 in bonus funds, you need to wager BRL 5,000.00 to convert them into withdrawable balance. With regular bets on the Brasileirão over a few weeks, that number is perfectly achievable for consistent bettors. What matters is that this figure is clearly stated in the bonus terms — you decide whether it makes sense for your betting style before you accept.

Responsible gambling is not just a compliance section in the Terms of 234k — is a genuine operational priority. The deposit limit, break, and self-exclusion tools were built to be used, and they work directly from your account dashboard with no need to contact support. If at any point you feel you are betting more than you should, use these tools. 234k also applies them proactively when it identifies behavioral patterns that suggest problem gambling.

If you have any questions about these Terms and Conditions, the support team at 234k is available 24 hours a day via live chat on the website and app — in Portuguese, no chatbot, with a response time under 3 minutes. You can also reach us at contato@234k.best for more complex matters or those requiring detailed review.

Your rights as a 234k user

In compliance with the LGPD (Law No. 13.709/2018), you have the right to access, correct, port, or request the deletion of your personal data at any time. To exercise these rights, contact us at contato@234k.best with the subject line "LGPD Rights". Read our Full Privacy Policy to learn how 234k collects, uses, and protects your personal information.

Ready to get started at 234k?

Now that you know the rules, create your account in under 3 minutes, deposit from R$ 10.00 via Pix, and enjoy a 100% bonus up to R$ 1,500.00 to bet on the Brasileirão, Libertadores, UFC, and much more.

Português